META SOCIAL AUTOMATION

Instagram comment auto-reply
that turns DMs into orders, automatically

Auto-reply to comments and send DMs with clickable links on Instagram, Facebook, and Threads. Convert social engagement into revenue, 24/7. Free 14-day trial, live in 5 minutes.

InstagramFacebookThreads (Beta)✓ Meta-approved

Free 14-day trial · No credit card · Live in 5 minutes

AutomationsConnectionsActivity LogAutomations+ New RuleActiveMother's Day PromoIG Comment · Keyword "+1"128 triggersActiveNew Product LaunchFB Comment · Keyword "info"56 triggersDraftKOL Story Auto-ReplyIG Story · Mention triggerNot active
30,000+Messages sent automatically
< 3sAverage response time
24/7Always-on automation
99.9%Uptime
HOW IT WORKS

Set Up in 5 Minutes. Four Simple Steps.

fOne-click OAuth
1

Connect Your Accounts

One-click OAuth to connect your Instagram, Facebook Page, or Threads account.

Trigger typeIG CommentKeyword+1DM ContentText blockLink button
2

Create Automation Rules

Pick a trigger type, set keywords, and compose DM messages with text and link buttons using the block editor.

Fan comment:+1 I want the deal!Auto-repliedAuto DMThanks for joining!Claim deal
3

Go Live

When fans comment with your keyword, auto-reply publicly and send a DM with your offer — 24/7, no manual work.

Overview+23%vs last week
4

Track Results

Monitor replies, DMs sent, and click-through rates in real time. Optimize every campaign with data.

FEATURES

Auto-reply features for IG, Facebook and Threads

💬

Auto Comment Reply

Keyword-triggered instant public replies. Multiple reply texts rotate randomly to avoid spam detection.

📩

Auto DM with Buttons

Block-based DM editor: compose text messages + clickable link buttons. Drive traffic to your shop or landing page.

📌

Post-Specific Rules

Target specific posts or apply rules across all posts. Precision-trigger for campaigns or always-on automation.

Campaign Scheduling

Set start and end dates for time-limited promotions. Supports draft, active, and paused states.

📸

Instagram

Post comments, Story mentions — auto-reply and DM with Button Templates for instant conversion.

👍

Facebook

Page post comment auto-reply + Messenger DM with link buttons. Works with any Facebook Page.

🧵

Threads (Beta)

Auto-reply to Threads post comments with keyword matching. Rolling out in beta; Threads DM pending API access from Meta.

📊

Analytics

Full trigger history: comment replies, DMs sent, success/failure rates. Real-time dashboard.

DM Block Editor — Beyond Plain Text

Compose interactive DMs with text and clickable link buttons. Up to 3 buttons per message, fully compliant with Meta Button Template specs.

DM Block EditorTextHey! Thanks for your comment. Here's your exclusive deal, valid for 24 hours!Link ButtonsAuto-send interactive message cards with buttons:Shop Nowshop.example.com/dealLearn Moreexample.com/info+ Add ButtonUp to 3
USE CASES

Who uses comment auto-reply

One comment-to-DM engine, three industries, three ways to win.

E-commerce: comment +1 becomes an order

Fans comment "+1", instantly get a public reply plus a DM with the checkout link. No more replying to order comments one by one.

Beauty: new-product comments become leads

Comment "want" on a launch post and the trial application link lands in their DM — one post drives engagement and captures leads.

Travel: itinerary asks become bookings

Comment "itinerary" and the full trip plan plus booking link arrives by DM — never miss a high-intent question before departure.

PRICING

Plans & pricing

Start free and scale as you grow. All paid plans are month-to-month — cancel anytime.

Free trial

Full features for 14 days, no credit card

Free
  • 3 social accounts
  • 5 automation activities
  • 1,000 triggers / month
Start free

Starter

Best value for a single brand

NT$1,990/mo
  • 5 social accounts
  • Unlimited activities
  • 5,000 triggers / month
Start free

Enterprise

High volume, multi-brand, custom integrations

Custom
  • Custom accounts & volume
  • Dedicated support
  • MAAC / CAAC integration
Contact us

Every paid plan starts with a 14-day free trial — you won't be charged during the trial.

WHY CRESCENDO

Why brands choose Crescendo

More than an auto-reply tool — safe, complete, and built to grow with your brand.

Meta-approved and built on the official API, not a grey-area plugin — your account stays safe
Full Instagram and Facebook support, with Threads automation in early-access beta
Self-serve setup in 5 minutes, transparent monthly pricing, cancel anytime
Built by Crescendo Lab — the AI Communication Cloud behind enterprise brands across APAC
FAQ

Frequently asked questions

What is Instagram comment auto-reply and how does it work?

You set keywords (such as "+1" or "buy"); when a follower comments with one of them, the system instantly posts a public reply and auto-sends a DM with a shop link or offer — turning engagement into orders.

How do I set up keyword auto-reply for Instagram comments?

Connect your Instagram professional account, create an activity, enter keywords and reply content, and publish. The whole flow takes about 5 minutes — no engineering needed.

Which platforms are supported?

Instagram post comments and Story mentions, and Facebook Page post comments are fully available, both with automated DMs. Threads post-comment auto-reply is currently in beta and rolling out.

How is this different from other automation tools?

Three things: we passed Meta's official App Review and run on the official API, so your account stays safe; Instagram and Facebook are managed in one place, with Threads in early-access beta; and we're built by Crescendo Lab, an enterprise messaging company — so you can extend into membership and omnichannel marketing later.

Will Meta flag or ban my account?

No. We use Meta's official, sanctioned API and have passed Meta's App Review — fundamentally different from scraper-style plugins, so your account stays safe.

Is there a free plan?

Yes — a 14-day free trial, no credit card required. You get full access to comment auto-reply and DM automation during the trial.

Can DMs include buy links or buttons?

Yes. The built-in block-based DM editor composes text plus up to 3 link buttons, compliant with Meta's Button Template, sending followers straight to your shop or campaign page.

Can Threads auto-reply to comments?

Threads post-comment auto-reply is currently in beta and rolling out to customers; Threads DM support will follow once Meta opens the API. Instagram and Facebook comment auto-reply and DM automation are fully available.

Ready to automate your social engagement?

14-day full access. Get started now.

Get Started

Free 14-day trial · No credit card · Live in 5 minutes